Terms and Conditions


Please make sure you have read and understood these Terms and Conditions before you make a booking. By placing a booking you are deemed to have read, understood and accepted them.


  • Payment for courses, consultations, workshops and one to one training sessions/packages must be made in advance, and payments are non-refundable unless outlined below.

  • Invoices can be raised on request and emailed.

  • Kirk's Canine Academy reserves the right to change the content, timing, date, venue or instructor of classes, workshops or one to one sessions in order to provide a high-quality service or where it is necessary for reasons beyond our control.

  • Kirk's Canine Academy accepts no responsibility for injury to you or your dog, sustained at or away from any training venue, event, session or lesson.

  • Kirk's Canine Academy accepts no responsibility for theft or damage to cars or property whilst at a training venue, event, session or lesson.

  • All under 18's must be accompanied by an adult.


  • Payment for classes is payment for the stated number of consecutive sessions. Non-attendance will result in a loss of that session unless the class is cancelled by Kirk's Canine Academy, in which case a new date will be added to the end of the course. Non-attendance of the alternative date will result in loss of that session.

  • In the event that a class has such low enrollment as to make it impracticable for us to provide it, we will either email or call you at least 2 days before your class is due to begin to let you know there is the possibility the class may be cancelled or postponed. If a class is cancelled due to low enrollment, we will work with you to either transfer you into a new class or offer a full refund. 

  • It is each dog owners responsibility to ensure the safety of their dog by keeping all vaccinations up to date. Proof of vaccinations (or titre test results) may be required at the commencement of a course.

  • Payments for courses are non-refundable and non-transferable.

  • Please keep dogs on a lead at all times unless otherwise directed by the instructor.

  • If your dog fouls the training area, venue or surrounding areas (or anywhere ever!) please pick up after your dog.

  • Please do not bring your dog if he/she is unwell.

  • Please do not bring bitches in season to the training venue.

  • Kirk's Canine Academy reserves the right to exclude or offer alternative training to any dog owner if we consider it to be in their dog's best interests or to ensure the safety of others.

  • If booking a 'package' of sessions, the total fee must be paid prior to the first appointment and all sessions in a pre-paid package must be taken within 6 months of the first appointment.

  • Payments for sessions and packages are non-refundable and non-transferable, unless cancelled prior to any part of the service beginning - in which case please refer to the cancellation policy below.

  • Any part of the package that is unused by the package expiry date/within 6 months (whichever is the longer) will be void.

  • A travel charge of 35 pence per mile after the first 20 miles travel from SA14 6TE may be added at the discretion of Kirk's Canine Academy. 

  • Individual training plans are not productive if they keep stopping and starting with large gaps between appointments. Clients who feel they cannot commit to a regular training plan should wait until they feel they can commit before booking.


  • Behaviour Consultations and Modification Programmes have their own specific terms and conditions which need to be accepted and signed at the outset of the service.


  • Upon booking a session, consultation or course, if payment has not already been made, the booking will be provisionally held for 48 hours, and during that time, an invoice will be sent by KCA to the client. The booking will not be confirmed until payment has been received, and if the payment is not received within the 48 hours, the booking will be cancelled and the time slot/course slot released and made available for resale.

  • Once a booking is confirmed, if you wish to cancel it, you must contact us via email to alistair@kirkscanineacademy.com. The cancellation will only take effect once you have received our acknowledgement of it, which we will send immediately upon having received and seen your email. 

  • Depending on how far in advance of the date that the booking is for that it is cancelled, part or all of the booking cost may be returned:

    • If cancelled more than 2 weeks in advance, the whole amount will be refunded. ​

    • If cancelled 8-14 days in advance, 80% of the amount will be refunded.

    • If cancelled 2-7 days in advance, 50% of the amount will be refunded.

    • If cancelled with less than 48 hours notice, the whole amount will be retained and no refund will be given. 


Animal aggression can cause injury, including fatal injury, to other animals and people. Treatment for aggression is not a guarantee of success and modifying behaviour does not ensure that the aggression will be successfully controlled. It is the responsibility of the owner to ensure that their pet does not harm in the future. Precautions may involve but are not limited to, keeping a dog on a lead, the use of a muzzle, informing others of the dog’s aggressive tendencies, not mixing with certain types of people or other dogs, or confinement behind fencing and doors. Owners remain responsible for their dogs at all times and are advised to have adequate pet or household insurance cover for liability in the event of damage or injury caused by their dog to property or to a third party. It is strongly recommended that your dog is insured for third party liability with or without vet cover.




Privacy and Data Protection Policy:

Our Privacy and Data Protection Policy can be read in full here - 

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